Report and gather information about incidents on multiple platforms

Incident management reporting

Our Incident Management solution has been developed in-house to provide a powerful and customisable tool in Microsoft 365 to manage and report incidents for your organisation.

How can incident reporting help your business?

With incident management there is usually a strong emphasis on meeting Health and Safety, compliance and other legal obligations, including:

  • Information Governance

  • Data protection

  • Records management

  • Safeguarding staff and the public

Incident management and reporting, including ‘near misses’ are key factors in identifying what needs improving in a business. It can have a positive impact on the welfare of staff and stakeholders, including the prevention of future incidents.

Many organisations have legal obligations to share information on certain incidents with outside agencies. Aside from complying with the law or best practice guidance, this enables an organisation to demonstrate their commitment to a healthy, transparent, learning culture.

For more information about the Health and Safety Legislation, please click here.

Key features:

  • Run the App in your SharePoint Intranet

  • We can adapt the app to suit your incident management and reporting requirements

  • Manage user permissions and capabilities

  • Easily report and track any incident

  • View incident reports and trends

  • Use bespoke workflows for different incident types.

Incident management reporting product OfficeLabs

Who needs to receive health and safety incident reports?

To maintain a healthy, transparent, learning culture to health and safety in the workplace, there are agencies who will request your businesses incident reports.

  • Health and Safety Executive

  • Information Commissioner’s Office

  • Care Quality Commission (for registered services)

  • Police (and potentially social services, health and other criminal justice agencies)

  • DBS (Disclosure and Barring Service)

  • Commissioners

Incident management report form

Incident Management reporting process

We’ve made it easy for organisations to report and gather information about incidents, which is an important first step. The solution helps gather detail about the incident(s), identifies underlying and root causes, and provides a means of letting staff and stakeholders know that changes have been made based on reporting and analysing incidents.

The flow chart below shows an example of how the Incident Management and Reporting solution can be configured to match your processes. It is extremely flexible, and the logic can be adapted to suit your organisation.

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