Business Process Automation - Enabling Business Agility

Where a business would look to re-engineer their processes, one of the key outcomes is normally the automation of complex, time-consuming or repetitive tasks. If this can be achieved, it allows people to spend their time doing what they are good at and working on tasks that add value to the business.

Get more done in the same amount of time

The advances in cloud computing and the success of Microsoft’s Azure and Office 365 platforms have accelerated the evolution of office automation. New features and capabilities within the products are making it second nature for users to consider taking the manual steps out of day-to-day activities.

Saving time is one of the many benefits businesses have seen from OfficeLabs delivering improved processes with enterprise automation and workflow automation. Manual tasks take time and no matter how diligent someone is, it is very difficult – if not impossible – to perform the same task consistently to the same standards, getting the same result again and again.

Using the tools available in Office 365, setting up repeatable tasks can be done in minutes, and then left to work behind the scenes. By using automation to handle some of the on-boarding process of a new starter for example, you can ensure that all new employees receive the same information and with the same level of quality. With applications like Flow which seamlessly integrate with both Microsoft and third-party products, monotonous tasks will be a thing of the past.

Measure quality and performance

Automation alone is useful in saving time, but you also need to be able to generate metrics on how well your business is performing – for example, to clients, the board, or for your own use. Using workflow automation provides a data record of actions – such as “how long did a process take?”, “what was the result?”, and “did the workflow achieve what was expected?” – while the answers form part of the process monitoring and evaluation which allow you to continually modify and improve.

You may uncover areas in which employees are struggling, and may benefit from further training, or you might find out that something you have been doing day in, day out for years has very little benefit to your business. The key is being able to rely on the workflow automation software as you put in place, and OfficeLabs’ experience in this area will prove hugely beneficial.

Data reporting is timely and accurate

The recording and reporting of key metrics is vital in measuring the impact of a process on the performance of the business. Constant monitoring and measuring gives insight into how your business strategy is working – and for that, you need good data.

The benefits are clear: being able to measure consistency and manage the quality, coupled with time saving and increased efficiency, results in reduced production costs and higher quality reporting. Thankfully, it isn’t hard to achieve. All of this is possible within Office 365 and with other tools like Power BI, while OfficeLabs can help you link your systems together to output meaningful, accurate data which you would be confident in sharing both inside and outside your organisation.

Meeting governance and compliance

Changes to the law in 2018 made GDPR the most important update to data privacy regulation in 20 years, so it’s paramount that your company is compliant — not just with data privacy, but in all aspects of governance.

Automation can help here too. Being able to define workflows that operate within legislative rules and policies means that your processes are compliant by default, with an auditable trail to report on. Once you’ve created the workflow using criteria at a governmental standard, you have not only fulfilled your obligation to become compliant, but also created a repeatable process which requires minimal adjustment at audit – if any, at all. OfficeLabs is a GDPR specialist, and Office 365 is the toolbox you need to avoid falling foul of GDPR legislation.

How OfficeLabs can help you with office automation

OfficeLabs can provide you with the skills needed to build automated processes and workflows with Microsoft SharePoint training, and Office 365 training packages that include Microsoft Flow.

These are just some of the benefits that business process automation software can offer your company. When you book an appointment with an OfficeLabs consultant, they will talk to you in depth about your business needs, and how best to utilise the power of Office 365 and Azure. Remember, workflow automation is just one of the features of Office 365 and Azure — OfficeLabs will ensure you get the most out of each application. Making sure your business runs as smoothly and efficiently as possible is why OfficeLabs has been chosen by both FTSE 250 companies and huge public sector bodies, and our no-jargon approach will let you talk to us with confidence about your requirements.

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