Intranet. A connected workspace that brings together your people, processes, policies and culture.

OfficeLabs builds modern, integrated, user-first intranets using Microsoft 365

Dashboards, booking systems, learning and onboarding. Intranets that elevate the employee experience.

Intranet Development and Optimisation

The challenge: Intranets are often lifeless, overlooked and out of sync.

Traditional intranets suffer from low engagement and stale content. Lack of ownership and content governance. Poor mobile usability. No integration with business systems.

Without structure, ownership and connection to daily work, the best-looking intranet can become irrelevant.

Why it matters

Key Capabilities & Deliverables

  • Modern intranet design based on user needs, use cases, and business goals
  • Integration of HR, finance, learning, and other internal tools into SharePoint-based workspaces
  • Use of Viva Connections and Viva-powered experiences for hybrid workforces
  • Role-based navigation, audience targeting, and departmental landing zones
  • Content governance models, templates, approval flows and lifecycle policies
  • Accessible, mobile-friendly design with WCAG-aligned development
  • Custom components, forms, and processes to support policies, onboarding and engagement
  • Support for internal communications, culture building and digital wellbeing

Strategic Benefits

Better Reach and Relevance
Right content to the right people at the right time — across devices and work modes.
Increased Usage
Designed around real-world needs, not just hierarchy — so users actually use it.
Process Efficiency
Integrates forms, approvals, and data into one seamless experience.
Improved Culture & Engagement
Supports two-way comms, transparency, recognition, and employee voice.
Reduced Support Load
Self-service tools, policies, and helpdesk content reduce ticket volumes and interruptions.
Structured Governance
Content ownership, lifecycle rules, and permissions are built-in — keeping it useful over time.

Our Structured Approach

🤝

Engage

We start by understanding your goals, stakeholders, and what success looks like. We align on function, tone, and outcomes — not just features.

🧭

Assess

We analyse your current intranet or communications environment, content structure, system integrations, and internal audience needs.

🏗️

Implement

We design and build your modern intranet — complete with structured pages, secure access, content flows, tools integration, and mobile-friendly UX.

📣

Embed

We train your content owners and communicators, launch with impact, and create internal champions to build momentum and engagement.

🔄

Support

We keep your intranet healthy with governance support, regular reviews, improvement plans, and roadmap evolution as your needs change.

Case Studies

EHRC SharePoint Intranet2025-09-17T15:12:28+00:00

EHRC SharePoint Intranet

Environmental Insights Platform2025-09-01T13:43:18+00:00

Environmental Insights Platform

Transforming student and employer engagement2025-07-15T16:31:17+00:00

Transforming student and employer engagement

Cardo Group – AI data capture2025-04-04T15:18:59+00:00

Cardo Group – AI data capture

Health and Safety portal2025-03-05T15:18:01+00:00
Construction worker using Incident management software

Health and Safety portal

Construction company2024-05-14T13:52:48+00:00
SharePoint Project Sites and Site Provisioning case study

Construction company

Vickery Holman2024-05-21T10:50:39+00:00
Email routing solution with Power Automate and Sharepoint

Vickery Holman

Marine Academy Plymouth2024-03-28T15:54:57+00:00
Marine Academy Plymouth Revision management

Marine Academy Plymouth

Oil and Gas Climate Initiative2024-04-30T09:51:47+00:00
OfficeLabs casestudy OGCI

Oil and Gas Climate Initiative

Frequently asked questions

What makes a good intranet?
A good intranet is structured, searchable, role-aware, and useful. It connects people with the tools, content, and updates they need to work efficiently and feel part of the organisation.
How is your approach different from a basic SharePoint build?
We don’t just “stand up a site.” We define structure, roles, governance, and purpose. Our intranets are user-centric and designed to work within your wider digital workplace.
Can the intranet be personalised?
Yes. We use audience targeting and smart navigation to tailor views by department, role, or location — increasing relevance and reducing noise.
Can we integrate HR, finance, or helpdesk tools?
Absolutely. We specialise in surfacing line-of-business apps directly into the intranet experience — so your users get unified access without context switching.
Will we be able to manage it ourselves?
Yes. We train your content owners, set up governance, and provide support frameworks to keep the intranet fresh, structured, and sustainable.
How long does it take to launch?
Smaller builds take 4–6 weeks. Larger or more integrated intranets typically follow a phased release over 2–3 months to ensure adoption and governance.
What about accessibility and compliance?
We design with WCAG accessibility standards, and can align your intranet with data retention, information security, and digital compliance requirements.

Client Results

Case Example: Connecting clinical teams with clarity.

A Local Medical Committee needed a secure, accessible intranet to support GPs, practice staff, and administrators with up-to-date clinical guidance, resources, and news.

We designed a purpose-built SharePoint intranet, tailored to the specific needs of the users. Using a structured content model with topic-led navigation, secure access controls and targeted publishing for different roles.

📈 Result:The new intranet now acts as a trusted daily resource with staff reporting a dramatic improvement in self-service access.

Related Services

Continuous Improvement Programmes

Keep your intranet aligned to changing organisational needs with structured review and evolution cycles.

SharePoint & Teams Architecture

Ensure your intranet sits on a scalable, secure foundation with proper site, hub, and permission structures.

Application Integration & Development

Extend your intranet with custom apps and integrations that bring HR, finance, and workflows into the workspace.

Smarter information management for regulated industries

 

We help legal, financial, public sector and housing organisations optimise their information. Reducing risk, increasing efficiency and ensuring compliance with AI-powered automation and data governance solutions.